iOS UIKit: Stickers are duplicated

UI Kits
1

Problem/Question
Duplicated Stickers

UI Kit Information
Used SDKs: CometChatUIKitSwift 5.0.6 and CometChatSDK 4.0.64

Reproduction Steps
Steps to reproduce:

  • Open a chat;
  • Open Stickers Picker
  • Navigate trough categories?

Observed: Stickers are duplicated
This issue is reproduced also on Sample project from Github

Frequency
100%

Impact
High UI Impact

2

Hi lustin,

Thank you for reporting this issue. We have identified a bug on our end and shared the information with our Engineering team. The bug will be added to our Bug Resolution Queue. We’ll keep you posted on any updates, and we’ll let you know as soon as a fix is rolled out.

Regards,

Prathmesh Parteki
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CometChat

3

Hi,

Thank you. I wait your updates.

Regards,
Iustin

4

Hi Lustin,

We appreciate your patience.
We will get back to you as soon as there is any progress or any new information is received.

Best,

Hayyan Hajwani
CometChat

5

Hi Lustin,

We would like to inform you that the issue you reported has been prioritized, and a fix is scheduled to be available in the second week of September. Please let us know if you have any further questions or require any additional information.

Regards,

Prathmesh Parteki
Sign up for service and maintenance updates.
CometChat

6

Hi Lustin,

I wanted to share an update on the issue you reported regarding Stickers are duplicated. The issue now moved to QA, and we are targeting a resolution by first week of October, provided there are no unexpected roadblocks. Please feel free to reach out if you have any questions or need further updates in the meantime.

Regards,

Prathmesh Parteki
Sign up for service and maintenance updates.
CometChat

7

Hi Lustin,

We’re happy to inform you that the issue regarding Stickers are duplicated has been resolved. This fix has been included in the latest release of the CometChatUIKitSwift, version 5.0.9.

We recommend updating to this version to ensure that the issue is fully addressed. Should you encounter any further concerns or need assistance with the update process, please don’t hesitate to reach out.

Regards,

Prathmesh Parteki
Sign up for service and maintenance updates.
CometChat

8

Hi,

I confirm: issue is fixed.

Thank you,

Iustin

9

Hi Lustin,

Thanks for the update. We will proceed to close this ticket now. If you have any additional queries then please feel free to reach out.

I wanted to let you know that you’ll soon receive an email seeking your feedback. Your experience matters to us, so we would love for you to share your thoughts and rate our service. Thank you for your cooperation!

Regards,

Prathmesh Parteki
Sign up for service and maintenance updates.
CometChat

10

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